Glanvill Enthoven Insurance and Reinsurance Brokers Limited has unveiled its new corporate headquarters, known as “Glanvills House,” as part of efforts to strengthen customer service delivery and expand its footprint in Nigeria’s financial services sector.

Speaking during the unveiling ceremony held in Lagos on Friday, the Managing Director of the company, Supo Falana, said the new edifice would enhance the firm’s operations and boost customer confidence.

According to him, the investment reflects the company’s commitment to providing better services to its clients.

He said, “This development has given us the boldness and feasibility to reach out to our customers. I believe it will improve our business going forward because it is all about the customer. Without the customer, there is nothing any organisation can do. The building is part of our commitment to satisfying our customers,” Falana said.

He disclosed that the company, now located at 64 Ikorodu, Fadeyi Bus Stop, plans to transform Glanvill’s House into a financial services hub by diversifying its operations beyond insurance brokerage.

Falana explained that the company currently operates in life and general insurance brokerage, reinsurance brokerage, and micro-lending, while also pursuing licences for microinsurance and digital insurance operations.

“Plans are underway to establish a microfinance bank, subject to approval by the group’s board. By and large, you are looking at having a full-fledged financial services institution for investment and insurance,” he added.

Also speaking at the event, the Group Chairman of Oodua Investment Company Limited, of which Glanvill is a subsidiary, Gbenga Ashiru, described the new headquarters as a significant milestone for the company, which will celebrate its 70th anniversary next year.

Ashiru noted that despite operating for nearly seven decades, the company had not previously owned a head office building.

“A business that started 69 years ago and will be 70 next year deservesto have its own headquarters. Today, we are happy that the dream has become a reality. As they celebrate their 70th anniversary next year, they will be doing so from their own building,” he said.

He stressed that ownership of a corporate headquarters demonstrates stability, credibility, and long-term commitment to stakeholders.

“If you cannot afford your own head office, questions may arise about your capacity. Insurance brokerage is a business built on trust, and having a permanent corporate base sends a strong message about seriousness and commitment,” Ashiru added.

The chairman urged the company’s management to continue prioritising integrity, excellence, and quality service delivery, describing customer trust as the firm’s most valuable asset.

“Integrity is doing the right thing even when nobody is watching. They must continue to provide excellent service because excellent service brings customers back,” he said.

Speaking on the outlook for the insurance industry, Ashiru described insurance as a critical component of economic development and risk management.

Earlier at the event, a Director of the company, Jumoke Okoya, described the new headquarters as a symbol of the firm’s growth and confidence in the future.

She said the building was designed to improve access to services, enhance collaboration among employees, and provide the infrastructure needed to support the company’s expansion plans.

“This new building is not just bricks, dust, and steel. It is a statement of our growth, confidence in the future, and commitment to serving you better. We designed this space to make it easier for our clients to access our services, create a more collaborative environment for our team, and provide the infrastructure we need as we expand our products and reach. It represents where we have come from, but more importantly, where we are going.”

Okoya thanked the company’s board, staff, and clients for their support, noting that customer trust had been central to the firm’s success over the years. She added that the new headquarters would serve as a lasting symbol of the company’s core values.