Cellulant, the African payments technology company, has appointed Anthony Hernandez as Chief Operating Officer as it moves to strengthen its operational systems and support expansion across multiple markets on the continent.

Hernandez will oversee end-to-end customer operations, including onboarding, transaction processing, customer experience and growth, while also driving automation and efficiency across the company’s internal systems.

The company said in a statement that the appointment forms part of a broader push to improve reliability, transparency and scalability of its payment infrastructure as transaction volumes increase across its platform, which connects enterprises to multiple African markets and hundreds of payment methods through a single API.

“In payments today, trust is the real currency, and operational excellence is what earns it,” said Chief Executive Officer of Cellulant, Peter O’Toole. “As we continue to grow our volumes and support market-leading businesses across Africa and beyond, we are deliberately strengthening our operational foundations.”

O’Toole added that Hernandez would help embed “operational discipline” across the business to ensure consistent service delivery as the company expands.

Hernandez brings more than 25 years of experience across financial services, fintech and industrial sectors. He has previously held senior roles at GE Capital, Xapo Bank and Demica, where he worked on digital transformation programmes, regulatory approvals and global operating models.

At Cellulant, he is expected to lead the development of an automated, data-driven operational framework aimed at giving customers greater visibility into payments, settlements and transaction status in real time. The company also said he would focus on strengthening compliance and risk management systems across regulated markets.

“Cellulant has built a powerful payment infrastructure for businesses operating across Africa,” Hernandez said. “Our focus is now building the operational discipline and systems that ensure customers experience simple, reliable and frictionless payment experiences.”