Polaris Bank has facilitated the launch of the NACCIMA Export Support Call Centre, a vital initiative designed to provide comprehensive support to Nigerian exporters, particularly those in the non-oil sector, and enhance their ability to access global markets.
The partnership, according to a statement from the bank on Monday, marks a significant step in Polaris Bank’s commitment to strengthening Nigeria’s export ecosystem.
Speaking on the initiative, the Executive Director of Polaris Bank, Chris Ofikulu, emphasised the bank’s commitment to empowering Nigerian businesses for the global stage. He highlighted the importance of the NACCIMA Call Centre as a critical resource, offering valuable information, expert guidance, and advisory services to help exporters navigate the complexities of international trade.
“Today, we are marking a pivotal moment in our mission to empower Nigerian businesses for global markets,” said Ofikulu. “Through this collaboration, we are equipping exporters with the tools, infrastructure, and expertise needed to thrive internationally.”
The NACCIMA Call Centre will act as a central platform where exporters can access real-time information, technical assistance, and regulatory advisory services. This strategic initiative aligns with Polaris Bank’s vision to drive trade facilitation, improve market access, and support Nigeria’s broader economic growth.
Polaris Bank’s contribution includes the provision of advanced infrastructure, such as laptops, fully equipped workstations, internet-enabled modems, and high-capacity printers. This donation is aimed at ensuring the centre operates smoothly and effectively meets the needs of Nigerian exporters.
During his address, Ofikulu underscored the centre’s role in bridging gaps for the non-oil export sector. “By offering exporters the right support, we are unlocking their potential to compete globally. This is not just a call centre; it is a catalyst for success, providing the resources and knowledge exporters need to excel,” he added.
The partnership also integrates with Polaris Bank’s broader suite of export solutions, including stock refinancing, working capital support, and advisory services on regulatory processes like NXP documentation. Furthermore, through its digital platform, VULTe, the Bank facilitates seamless intra-African trade via the Pan-African Payment and Settlement System.
“We are excited to be part of this transformative initiative, which empowers Nigerian businesses to scale,” Ofikulu concluded. “Our focus on innovation and our dedication to supporting SMEs are central to our role in shaping the future of Nigeria’s export sector.”
This collaboration reinforces Polaris Bank’s ongoing dedication to advancing Nigeria’s economic landscape by enhancing export readiness and improving access to finance for small and medium-sized enterprises.
