The Federal Competition and Consumer Protection Commission (FCCPC) has intensified efforts to educate Nigerians, especially Bauchi citizens, on their rights as consumers, urging citizens to become more aware of available channels for complaints and redress.

Speaking during an advocacy visit and awareness programme by Bauchi State Network of Civil Society, BASNEC and Executive Directors Forum at Zonal Office, Thursday in Bauchi, the Zonal Coordinator North East, Federal Competition & Consumer Protection Commission, Mrs Odo Janet, said many Nigerians endure poor services and exploitation due to a lack of knowledge about consumer protection laws.

The Zonal Coordinator explained that consumers are entitled to quality products, transparent pricing, and fair treatment in all commercial transactions.

She encouraged members of the public to promptly report cases involving poor service delivery, inflated charges, blocked transactions, and other unfair market practices.

The ZC noted that the commission was established under the FCCPC Act of 2018 to promote fair competition and protect consumers from exploitation in the Nigerian economy.

Adding that the agency also emphasised the importance of healthy competition among businesses, saying it helps improve product quality and affordability for consumers.

According to the ZC, stronger collaboration between regulators, consumers, and businesses will help create a more transparent and efficient marketplace.

FCCPC further assured Nigerians that complaints submitted to the commission would be investigated professionally and fairly.

Earlier, the leader of the delegation of Bauchi State Civil Society Organisations, Mr Jinjiri Garba, emphasised the need for stronger consumer protection and public confidence in the system, noting that many people face financial hardship, poor services, and unfair treatment.

Mr Jinjiri called on authorities and organisations to support consumers, ensure fairness, sanitise the system, and improve living conditions for vulnerable citizens struggling with rising costs and limited income.

Corroborating, Mrs Rashida Mukaddas also solicited partnership and collaboration with the Commission and Civil Society Organisations, especially those involved in health and youth education, with a view to educating and enlightening more people about the activities of the Commission.