T2 Mobile, formerly 9mobile, has reached an agreement with India’s Knot Solutions to revamp its core business and operations systems in a bid to reassert itself in Nigeria’s fiercely competitive telecoms market.
The multi-million-dollar partnership deal, announced Wednesday at the Gitex Nigeria conference in Lagos, is central to T2’s four-stage revival plan: stabilisation, modernisation, transformation, and growth. Executives say the strategy is designed to reposition the operator, now serving fewer than three million subscribers, as Nigeria’s “Digital Lifestyle Partner.”
The move comes less than a month after T2 officially rebranded from 9mobile at its Tech Meets Tenacity event in Lagos on August 8, 2025, a relaunch that signalled its ambition to transform into a digital-first, cloud-native telecom brand with a sharper focus on innovation and customer experience.
The partnership with Knot Solutions builds on a separate multi-million-dollar deal with Huawei, signed earlier to upgrade T2’s core network infrastructure. Under the dual arrangement, Huawei will concentrate on expanding coverage, improving data speeds, and strengthening service reliability, while Knot Solutions will modernise the digital backbone that supports billing, customer engagement, and analytics.
“This is not just a system upgrade,” T2’s Chief Executive Officer, Obafemi Banigbe, said. “It’s a customer-first revolution that transforms how people interact with their digital world, seamlessly, instantly, and on their terms.”
The new system will allow T2 to roll out real-time billing, launch hyper-personalised data and lifestyle bundles, and introduce self-service apps that give subscribers more control. Analytics and automation will also give the company a 360-degree view of its customers, enabling quicker service resolution and tailored offers.
Chief Executive Officer of Knot Solutions, Sumanth Konuru, described the deal as part of a broader shift across Africa’s telecom landscape. “The modernisation of BSS and OSS platforms is at the core of that shift,” he said. “With our flagship cloud-native platform, RaptrDXP™, T2 is gaining the ability to move beyond traditional, rigid service models into a dynamic, hyper-personalised ecosystem.”
For T2, the agreements represent more than technology upgrades. The company is seeking to reposition itself as a platform that delivers financial services, entertainment, education, cloud tools, and smart lifestyle offerings, moving far beyond its origins as a voice and data provider.
The company believes back-to-back deals also signal renewed investor confidence in Nigeria’s digital economy at a time of persistent challenges in the broader business climate.
T2’s Chairman, Thomas Etuh, has rallied investors behind what he calls a “long-term belief in Nigeria’s growth trajectory,” betting that demand for faster, smarter, and more intuitive digital services will only deepen.
Banigbe framed the vision as part of a larger national project. “We’re crafting an ecosystem where connectivity is the key to unlocking a world of possibilities from entertainment and education to commerce and financial empowerment,” he said.
