Global mobility platform inDrive has deepened its investment in driver welfare with the expansion of its Platinum Driver Programme in Nigeria, committing over N1.2bn in rewards and healthcare support through a new partnership with healthtech company Heala.
The initiative, which introduces affordable telemedicine services for top-performing drivers, allows beneficiaries to access healthcare directly through the inDrive app. This marks a significant step toward improving the wellbeing of drivers who form the backbone of the platform’s operations.
This was made known through a statement made available to The PUNCH on Tuesday.
The Platinum Driver Programme, introduced in 2025, was designed to recognise and reward drivers who consistently deliver high-quality service. According to the company, these drivers account for more than 70 per cent of service quality on the platform, underscoring their importance in maintaining customer satisfaction and operational efficiency.
Since its launch, the programme has benefited over 3,000 drivers, with rewards exceeding N1.2bn.
Building on this momentum, the new collaboration with Heala introduces healthcare plans tailored to the unique challenges faced by ride-hailing drivers. With long hours on congested roads and limited flexibility to visit hospitals, many drivers often delay or forgo medical care.
Through the integration of Heala’s digital infrastructure, eligible drivers can now subscribe to healthcare plans starting from N1,300 per month. According to the statement, the service enables them to consult licensed doctors via video, voice, or chat; receive prescriptions; and access medications from nearby pharmacies without leaving their routes for extended periods.
The plans also cover diagnostic tests and specialist referrals, while annual subscriptions include hospital visits when necessary. The healthcare packages can also be extended to spouses and children of drivers, providing much-needed medical security for their families.
Speaking on the development, the Country Representative for inDrive Nigeria, Oladimeji Timothy, said the company remains committed to prioritising driver welfare as a core pillar of its operations.
“Driver welfare remains a core pillar of our operations. The Platinum Driver Programme was created to recognise and reward drivers who consistently provide outstanding service on the platform. Expanding the programme through our partnership with Heala allows us to go even further by supporting the health and wellbeing of these drivers and their families,” he said.
On his part, the Chief Executive Officer of Heala, Anderson Oriahi, noted that the partnership highlights the growing role of technology in bridging healthcare access gaps, particularly for workers with demanding schedules.
He stated, “Our partnership with inDrive demonstrates how technology can make healthcare more accessible for people with demanding schedules. Drivers play an essential role in keeping cities moving, and through this collaboration we are ensuring they can access quality healthcare quickly and conveniently, wherever they are.”
