FirstBank has officially launched its FirstMonie Merchant Solution, which is designed to enable merchants and businesses across Nigeria to seamlessly accept digital payments with efficiency and ease.
In a statement made available to The PUNCH, FirstMonie Merchant Solution is the bank’s response to the increasing need for dependable digital payment systems by offering a streamlined and automated onboarding process, an integrated referral system, and customisable features.
The bank said that the solution comes equipped with pre-configured, ready-to-use POS terminals, as well as a network dashboard offering real-time monitoring, dispute resolution, and complaint management. These functionalities contribute significantly to improving the merchant experience by enhancing liquidity, accuracy, and operational control, while effectively minimising chargebacks.
The Group Executive, E-Business and Retail Products at FirstBank, Chuma Ezirim, remarked on the launch, saying, “FirstMonie Merchant Solution is set to transform digital payments in Nigeria.
With its advanced features and seamless onboarding, we are empowering businesses of all sizes and locations to thrive in the digital economy.”
He further emphasised that the FirstMonie Merchant Solution will enhance operational efficiency within Nigeria’s payments industry.
“This is not merely a product introduction; we are simplifying payment processes and providing merchants with improved transparency, control, and speed for daily transactions. At FirstBank, our commitment remains steadfast in building financial ecosystems that offer value, convenience, and trust to all stakeholders,” he added.
Both new and existing FirstBank account holders can access the FirstMonie Merchant Solution.
“With a heritage spanning 131 years, FirstBank continues to drive innovation in African banking. The introduction of the FirstMonie Merchant Solution reaffirms the bank’s leadership in digital banking and underscores its mission to broaden access to financial services nationwide. Supported by a network of over 300,000 FirstMonie agents, FirstBank maintains its position at the forefront of accessible and innovative financial solutions for individuals and businesses throughout Nigeria,” the statement concluded.
